We will only use the data which we collect about you lawfully in accordance with the Privacy Act 2020. Personal information gathered by Love Wānaka is kept in confidence. Only Love Wānaka personnel and representatives are authorised to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained.
We do not disclose any personal information obtained about you to third parties. We do not rent, sell or trade our mailing lists.
We provide our donors with an opportunity to remain anonymous and to request that their name and/or the amount of their gift not be publicly released.
Your engagement with Love Wānaka through any Love Wānaka social media accounts is governed by the existing privacy rules and policies of those social media platforms.
During the course of our various activities, we frequently gather and use personal information. This information will be used for a range of purposes, but only those that a reasonable person would consider appropriate. For instance, it will assist us to keep you informed and up to date on Love Wānaka’s programmes, services, media releases and achievements. We may use this information to communicate with you in order to acknowledge gifts, provide you with feedback, answer queries, advise you of special events, funding needs, opportunities to volunteer or to give.
Personal information gathered by Love Wānaka is kept in confidence. Love Wānaka personnel are authorised to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We will make our employees and volunteers aware of the importance of maintaining the confidentiality of personal information, and we will exercise care in the disposal or destruction of personal information to prevent unauthorised parties from gaining access to the information.
We may from time to time provide information of a general nature to third parties – for example, the number of individuals visiting our website, or attending an event, but we will not use any information that could identify those individuals. If we should decide to publicise an event or activity which you attended, and in doing so would like to use your name or image, we will seek your permission first. If at any time you wish to receive less mail or wish to be removed from any of our communications, simply contact us at [email protected]
If you have any concerns, suggestions or complaints related to this policy please direct them to the above email address.
We take card security seriously. We use Raisely as our donation provider, and Stripe as the payment gateway. Neither Raisely nor Love Wānaka is permitted to collect or store your card details. Your credit card payment details will only be collected and held securely by the payment gateway, for the purpose of processing your transaction.
For more information, please visit https://support.raisely.com/article/255-security-at-raisely
Love Wānaka requires your personal information only in limited circumstances when you:
You may decide not to provide your personal information to us. However, if you do not provide it, we may not be able to provide you with access to certain information or services.
We will not use or disclose your personal information except in accordance with applicable privacy laws. We may use your personal information to:
We must have a legal basis to process your personal information. In most cases the legal basis will be either:
We will only use or disclose personal information that you have provided to us, or which we have obtained about you for the above-mentioned purposes, or:
Personal information collected on this website is collected and held by Love Wānaka. We will take reasonable efforts to protect personal information that is held by us from loss, misuse, unauthorised access, disclosure, alteration, or destruction. We will keep your personal information for as long as we have a relationship with you. Once our relationship with you has come to an end, we will retain your personal information for a period of time that enables us to maintain business records for analysis and/or audit purposes. We will delete your personal information when it is no longer required for these purposes. If there is any information that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing or use of the data.
You have certain rights regarding your personal information, subject to applicable law. These include rights in certain circumstances to:
If you would like to discuss or exercise such rights, please contact our privacy officer at i[email protected]. To ensure that the personal information we hold about you is accurate and current, please notify us of any changes to your personal information as soon as possible.
If you have a complaint or concern regarding your personal information and privacy, we would like to work with you to obtain a fair resolution. Please contact us using the details at the end of this privacy notice. But if you believe that we have not been able to assist with your complaint or concern, you may have the right to make a complaint to your local data protection authority.